Frequently Asked Questions
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Why are all of my videos locked?
Why are all of my videos locked?
In December of 2023, we moved all of our videos to a new streaming platform. To access the new platform, follow the instructions below. If your videos are frequently locked, check out “My videos are always locked” below.
Initial sign in to the new platform
To sign into the new platform for the first time, go to ChampionshipProductions.com and log out of your account. Then log back in. That will sign you into the new platform. You will find the logout button on your account page. Once you have completed this step, you no longer have to sign out/in to gain access to your content.
My videos are always locked
When you close your web browser, you may be signed out of the streaming web pages. To quickly sign in again, follow these steps:
- Go to My Videos.
- At the bottom of your video list, click on the green button that says, “Unlock My Videos.”
- Click it and follow the prompts. This will refresh your login.
If you’ve tried these suggestions and still can’t access your videos, please send us a screenshot with the URL in the image. Send your screenshot to [email protected].
Q: How do I watch the Instant Video I purchased?
- Go to ChampionshipProductions.com, login (top right corner) with the email you used to create your account and your password.
- Click the link at the top of the page to finalize the login. This will take you to the “My Videos” page.
- Then click on any of the videos you’ve purchased to view them.
Q: How do I access my ChampCoach video library?
- Go to ChampionshipProductions.com, login (top right corner) with the email you used to create your account and your password.
- Click the link at the top of the page to finalize the login. This will take you to the “My Videos” page.
- Click on your membership to be taken to the ChampCoach videos category on ChampionshipProductions.com.
- There are two ways to watch your ChampCoach Videos. All ChampCoach videos have a red play button on the product image. Use the left navigation to browse your sport’s categories to find a video you want to watch. Each video will play in a new window so you’ll never lose your spot on the website. To play a video:
- Click the red play button on the product image.
- Click the product image to be taken to the product page. Then you will see a Watch Now button. Click that to begin playing the video.
Q: How can I view my Championship Productions’ videos on my phone?
Using the browser on your phone, visit ChampionshipProductions.com. To sign in, click the profile image at the top of the screen.
Login to your account with your username and password.
Click the dropdown menu at the top right.
Click the “My Videos” link.
You can always return to the My Videos page by clicking the profile image > My Account button > My Videos.
To easily find our website on your phone, you can create a “shortcut” to the Championship website on the homescreen of your device. It will look just like an app icon on your phone. To add a shortcut:
- Launch the “Chrome” browser on your phone (see browser recommendations below).
- Navigate to the Championship Productions website or the web page you want to pin to your home screen.
- Tap the menu icon (3 dots in upper right-hand corner) and tap “Add to homescreen.”
- You’ll be able to enter a name for the shortcut and then the shortcut will be added to your home screen.
Browser recommendations:
While we recommend using the latest version of Google Chrome, we also support the Firefox and Safari browser released within the last five years. You may experience playback issues when using an out of date browser or any version of Internet Explorer.
Q: Does Championship Productions have apps?
We no longer have apps as improvements in mobile browsing and improvements to ChampCoach browsing have eliminated the need. See the question above for using the browser on your phone for mobile viewing.
Q: How can I watch my videos on a TV? Can I stream my videos using Chromecast or AirPlay?
Yes! Both Chromecast and Airplay are compatible with our site.
To use Chromecast: Locate the Chromecast icon in the bottom right corner of the video you want to cast. Click the icon and select the correct Chromecast from the pop-up in your browser.
For more information, see this article: Chromecast
To use AirPlay: Open the video on your Apple device and click the AirPlay icon in the bottom left corner.
For more information, see this article: Apple Airplay
Here’s the How to Watch via Apple Airplay video:
https://vimeo.com/903779831/
Q: How can I cancel my ChampCoach membership?
Go to the My Videos page on the Championship Productions website. Find your ChampCoach membership and click on the Cancellation link. You can also call or email us!
Q: Are ALL the videos available to you if you sign up for ChampCoach?
While hundreds of videos are available with each sport-specific membership, not all titles are included. New releases are excluded for the first one-two years of the video’s life and are sold only as individual titles during that time.
If a video is included in the membership, it will have a red play button on the product image.
On the product page, there is also a banner that says, “Available on ChampCoach.” And ChampCoach members who are signed into the website will see a Watch Now button. Clicking on the watch now button will launch the video player.
To see a list of videos available in ChampCoach, navigate to your sport on the website and in the left column click on “ChampCoach Videos.” You can also access the list by clicking on your respective sport here: Basketball, Football, Volleyball, Wrestling, Track & Field, Softball, Soccer, Swimming, Lacrosse, Baseball, Hockey, Tennis, & Water Polo.
Q: What’s an “Instant Video”?
Instant videos are what we call our streaming videos. They have the exact same content as DVDs, but you get access to them immediately after you purchase them. Access is available at ChampionshipProductions.com > My Account > My Videos.
You can stream Instant Videos over the internet to multiple devices (smart phones, tablets, computers, etc.) Your access to your purchased videos will NEVER expire.
Q: Will your DVD be compatible with my DVD player?
At Championship Productions, we want you to have the best experience possible with our DVD products. Our DVDs are produced using only top-quality disks to ensure a high level of compatibility with your DVD player. Our discs are also coded “0” which means they will work universally in domestic and international DVD players or computers with disc drives.
Q: How do I read my eBook?
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Go to ChampionshipProductions.com, login (top right corner) with the email you used to create your account and your password.
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Click the link at the top of the page to finalize the login. This will take you to the “My Videos” page.
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Then click on your eBook to view it.
Q: Where are my Favorites?
In 2023, the video platform we were contracting with was acquired by a new company and we were forced to change providers. Unfortunately, the favorites data from our old provider was not compatible with the new platform, so the favorites were not brought over during the migration process. We know coaches rely on favorites to keep track of helpful content. We apologize for this inconvenience.
Can I autoplay my video?
Yes! Click on a video to start watching. Below the video player, above the list of chapters, and to the right is the Autoplay slider. Turn on autoplay so that chapters will automatically play while you’re watching the video.
Championship Productions, Inc.
2730 Graham St.
Ames, IA 50010
U.S.A.
Phone: (515) 232-3687
Fax: (515) 232-3739
Toll-free: 1-800-873-2730
e-mail: [email protected]
8:00 am – 4:30 pm Central Time